Privacy Policy

DUCTZ understand our customers’ concern about the privacy and the use of their personal information. This Privacy Policy describes DUCTZ’s information practices and applies when customers transact business with DUCTZ or provide personal information to DUCTZ, through DUCTZ’s websites (the “Sites”), rental locations, customer service agents, or otherwise.

DUCTZ encourages its customers to read this Privacy Policy in full to learn how and why DUCTZ collects and uses the information provided to DUCTZ, and DUCTZ encourages its customers to check back regularly for any updates. Revisions to this Privacy Policy will be posted here and shall take effect immediately upon posting.
Collection of personal information

DUCTZ collects personal information in various ways to better serve our customers. Such information may be used to allow customers to order or schedule services, to receive support for the services DUCTZ provides, to allow DUCTZ to contact customers to provide those services, to complete delivery of products and services, and to protect DUCTZ from fraudulent transactions. DUCTZ also uses the information collected to tailor and improve our customers’ experience while using the Sites.

Once you access the Sites and/or transact business with DUCTZ, DUCTZ may collect personally identifiable information about you. Such personally identifiable information may include e-mail addresses, domain names, addresses and routing information; your name and phone number; your mailing and/or billing addresses; and other relevant data that will better allow DUCTZto provide information and/or services related to your needs.

Collection of aggregate information from Website visitors

In addition to the personally identifiable information described above, DUCTZ also collects aggregate information from many users regarding the usage of the Sites, such as number of visits, pages visited, and the overall duration of time spent on the Sites. The information collected depends largely on the needs of our customers and what services and features they use on the Sites. DUCTZ does not disclose this information to third parties.

Right to monitor use of the sites

DUCTZ reserves the right, without any obligation, to monitor your use of the Sites for the purpose of ensuring compliance with the Sites’ Terms of Use, available at DUCTZ further reserves the right to prohibit conduct, communications, or content that it deems in its discretion to be harmful, abusive, offensive or hateful to DUCTZ, its affiliates, or to any of DUCTZ’s customers and/or users of the Sites, or that may otherwise violate the law.

How we disclose personal information

DUCTZ may, from time to time, share your personal information for the following limited purposes:

Agents and Affiliates: DUCTZ may distribute your personally identifiable information, both internally within the company and to agents and affiliates as necessary, for purposes related to DUCTZ products and services. DUCTZ also may provide personally identifiable information to certain third parties that have entered into contracts with DUCTZ to provide certain services. DUCTZ may also use this information to help manage programs and services that may be of interest to you.

Co-Brand Products or Services: Certain products or services are provided in partnership with identified co-brand partner(s), and when you access DUCTZ products and/or services through co-brand partner(s), you agree that DUCTZ may share personal information (excluding credit card numbers) with such co-brand partner(s). If you elect to purchase or register for products and/or services offered through co-brand partner(s), your personal information will be transferred to such co-brand partner(s) and will be subject to the privacy policy and practices of such co-brand partner(s). DUCTZ does not control such privacy policies and encourages you to review the privacy policies of such co-brand partner(s) closely.

Marketing Partners for Certain Products or Services: DUCTZ may share personal information (excluding credit card numbers) with the marketing partner(s) identified in checkout/reservation, but only where you agree during checkout/reservation that you would like your information shared for their marketing purposes. If you elect to have your information shared with such marketing partner(s), your personal information will be transferred to such marketing partner(s) and will be subject to the privacy policy and practices of such marketing partner(s). DUCTZ does not control such privacy policies and encourages you to review the privacy policies of such marketing partner(s) closely.

Administrative or Legal Process: At times DUCTZ may be required by law or legal process to disclose your personal information. DUCTZ may disclose information about you, in our sole discretion, if DUCTZ believes that disclosure is necessary (a) to satisfy any law, regulation, governmental request or to respond to a subpoena; (b) to operate this website; (c) to protect the safety, rights or property of DUCTZor users of this Site or any of DUCTZ’s websites; and (d) or as otherwise permitted under this Privacy Policy.

Business Transfers: In the event that DUCTZ sells or transfers all or a portion of our business and assets, DUCTZ reserves the right to transfer your personally identifiable information in connection with that transaction. In such event, DUCTZ will use reasonable efforts to ensure that your personally identifiable information remains protected.

How we protect personal information

DUCTZ takes appropriate physical, electronic and managerial precautions in our efforts to prevent unauthorized access and use of any data you send DUCTZ. DUCTZ recommends that when you access the Sites, you do so from a secure browser. DUCTZ also recommends that passwords requested/required to access the Sites be a unique combination of letters and numbers in order to protect your information.

Third Parties

DUCTZ’s website at and the Sites maintained therein may contain links to other third-party sites, such as the sites of DUCTZ agents, sales affiliates and other organizations, whose products or services may be of interest to you. DUCTZ cannot be responsible for maintaining your privacy once you leave our Sites. When you click on any links or banners on our Site that take you to third-party web sites, you will be subject to the third parties’ privacy policies. DUCTZ encourages you to read the posted privacy statement of any and every site you visit, whether you are linking from one of our Sites or browsing on your own.

Children’s privacy

DUCTZ does not knowingly collect or use any personally identifiable information from children under the age of 13. Should DUCTZ learn that someone under the age of 13 has provided any personal information to or on any of the Sites, DUCTZ will take steps to remove that information as soon as possible.

Reviewing and modifying your personal information

If you wish to verify or modify any of the information you have submitted to DUCTZ, please contact a DUCTZ representative at 1-610-314-6680 or via email at

Opting out

DUCTZ gives you the opportunity to opt out of receiving direct marketing information from us. You can easily opt out by sending an e-mail to, or by calling us at 1-610-314-6680.

California Privacy Rights

Pursuant to California Civil Code Section 1798.83, a California resident who has provided personal information to a business with whom he/she has established a business relationship has the right to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to with the subject line “California Privacy Rights,” or write to DUCTZ at:

DUCTZ Headquarters
731 Fairfield Court
Ann Harbor, MI 48108

Changes to policy

DUCTZ has the right, at its sole discretion, to modify this policy at any time and such changes will take effect when they are posted here. You agree that it is your responsibility to review the privacy policy from time to time and any updates that DUCTZ provides regarding changes to this policy.

This Privacy Policy was last updated October 3, 2014.

Copyright © DUCTZ 2014. All Rights reserved.